AXIOM Terms of Service
1. Acceptance of Terms
These Terms of Service ("Terms") govern your access to and use of AXIOM, including its website, dashboard, software, tools, data displays, analytics, historical review features, alerts, account features, and any other related services made available by MNA Research (collectively, the "Service").
By creating an account, purchasing a subscription, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy and Disclaimers, each incorporated by reference. If you do not agree, do not access or use the Service.
If you use the Service on behalf of a business, organization, or other legal entity, you represent and warrant that you have authority to bind that entity, and "you" includes both you and that entity.
You must be at least 18 years old to use the Service.
2. What AXIOM Is
AXIOM is a quantitative analytics and modeling product operated by MNA Research, LLC. AXIOM receives licensed U.S. market data from one or more third-party data providers and uses proprietary calculations, models, methodologies, classifications, and visualization systems to produce analytical outputs.
Depending on your subscription package, AXIOM may display or calculate information such as:
- option and index market data;
- gamma, delta, vanna, charm, and related Greek-based analytics;
- open-interest and implied-volatility structure;
- exposure surfaces and per-expiration analytics;
- model-generated market levels, zones, bands, walls, flips, magnets, pin areas, clusters, support/resistance classifications, pressure areas, regime classifications, or similar labels;
- historical model states and historical-review or scrubber functionality;
- estimated order-flow, aggressor-side, accumulation, positioning, or participant-behavior analytics;
- alerts, classifications, scores, directional labels, or other quantitative model outputs; and
- other current or historical analytics made available within the Service.
AXIOM may offer separate packages or feature groups, including products marketed as AXIOM Terrain, AXIOM Current, and AXIOM Flow Core, as well as other names shown on the Service. Package names, features, symbols, historical windows, refresh cadence, and availability may change.
Nothing in these Terms guarantees that any specific feature, market, symbol, model, metric, historical window, package name, or functionality will remain available.
3. No Investment, Financial, Legal, Tax, or Trading Advice
AXIOM IS AN INFORMATIONAL AND ANALYTICAL TOOL ONLY. NOTHING PROVIDED THROUGH AXIOM CONSTITUTES INVESTMENT ADVICE, FINANCIAL ADVICE, TRADING ADVICE, TAX ADVICE, LEGAL ADVICE, OR A RECOMMENDATION OR SOLICITATION TO BUY, SELL, HOLD, ENTER, EXIT, OR OTHERWISE TRANSACT IN ANY SECURITY, OPTION, FUTURE, INDEX PRODUCT, OR OTHER FINANCIAL INSTRUMENT.
MNA Research is not acting through AXIOM as a broker-dealer, investment adviser, commodity trading advisor, futures commission merchant, exchange, execution venue, portfolio manager, market maker, fiduciary, or financial planner.
AXIOM does not:
- execute trades;
- hold customer funds or securities;
- manage customer accounts;
- determine whether any transaction is suitable for you;
- know your complete financial condition, objectives, tax circumstances, or risk tolerance; or
- provide individualized investment recommendations.
Any decision to trade or not trade is made solely by you using your own independent judgment.
4. Analytical Labels Are Not Trade Recommendations
AXIOM may use descriptive analytical terminology such as "bullish," "bearish," "support," "resistance," "wall," "flip," "magnet," "pin," "pressure," "reversal," "trigger," "signal," "alert," "setup," "target," "regime," "squeeze," "level," "zone," or similar labels.
Such terminology describes quantitative or model-derived analytical conditions only. It does not mean that MNA Research is recommending that you buy, sell, hold, enter, exit, or size any particular position.
No AXIOM analytical label or alert should be interpreted as a promise, forecast, or representation that price will react in a particular manner.
You remain solely responsible for determining whether, when, and how to trade.
5. Options and Short-Dated Options Risk
Options and derivatives involve substantial risk and are not suitable for all investors. You may lose some or all of the amount invested, and certain strategies may expose you to losses greater than the amount initially committed.
Short-dated and zero-days-to-expiration ("0DTE") options can experience extremely rapid changes in price, liquidity, implied volatility, spreads, delta, gamma, and other risk characteristics. Market conditions can change materially within seconds.
Before trading standardized options, you should review the Options Clearing Corporation's current disclosure document, Characteristics and Risks of Standardized Options, and consult qualified financial, tax, and legal professionals regarding your own circumstances.
6. Account Registration and Security
You must provide accurate, current, and complete account information and keep it updated.
Authentication may be handled through a third-party authentication provider. You are responsible for safeguarding your login credentials and for all activity conducted through your account.
You must promptly notify MNA Research at [email protected] if you suspect unauthorized access.
Accounts and subscription entitlements are personal to the registered individual or authorized subscribing entity and may not be shared, sold, sublicensed, rented, transferred, or otherwise made available to another person without MNA Research's written permission.
7. Subscriptions, Billing, Automatic Renewal, Cancellation, and Refunds
7.1 Subscription Plans
AXIOM is offered on a paid subscription basis. Pricing, billing frequency, package features, and applicable taxes are displayed at checkout.
7.2 Automatic Renewal
Unless otherwise stated at checkout, subscriptions automatically renew at the applicable recurring price and billing interval until canceled.
By completing a subscription purchase, you authorize MNA Research and its payment processor, including Stripe where used, to charge your selected payment method for recurring subscription fees and applicable taxes until cancellation.
7.3 Cancellation
You may cancel through the account controls made available by AXIOM or by contacting [email protected].
Unless otherwise required by law, cancellation stops future renewal charges and takes effect at the end of the current paid billing period. You retain access through the end of that period.
7.4 Strict No-Refund Policy
ALL SUBSCRIPTION FEES ARE FINAL AND NON-REFUNDABLE EXCEPT WHERE A REFUND IS REQUIRED BY APPLICABLE LAW.
AXIOM provides access to licensed market data, proprietary analytics, and digital services that are consumed as they are accessed. MNA Research incurs market-data, infrastructure, and operating costs in providing the Service.
Accordingly, MNA Research does not provide refunds or prorated refunds for:
- partial billing periods;
- unused subscription time;
- failure to cancel before renewal;
- changes in trading activity or personal circumstances;
- dissatisfaction with market outcomes;
- losses from trading;
- temporary latency, stale values, vendor interruptions, market closures, scheduled maintenance, or brief service interruptions; or
- individual features that are temporarily unavailable.
In the event that the core paid Service is materially unavailable for an extended period exceeding 48 consecutive hours, MNA Research may, in its sole discretion, provide a service credit, extension, or refund. This discretionary remedy does not create a service-level agreement or guarantee of compensation for any outage.
Nothing in this Section limits any non-waivable refund right provided by applicable law.
7.5 Price Changes
MNA Research may change subscription prices or package composition prospectively. For existing recurring subscribers, we will provide reasonable advance notice before a price increase applies to a future renewal.
8. Market Data; Commercial Display; Third-Party Rights
8.1 Licensed Market Data
AXIOM receives real-time, near-real-time, delayed, historical, or other market data from one or more licensed commercial market-data providers.
MNA Research is authorized under its applicable commercial arrangements to use and display licensed market data through the AXIOM dashboard subject to the terms, limitations, and rights granted under those arrangements.
The specific data available through AXIOM may include U.S. options, equities, indices, quotes, trades, open interest, reference values, or other market information, depending on the provider and Service configuration.
8.2 Third-Party Market Data
"Third-Party Market Data" means market data, exchange-originated information, vendor-supplied information, reference values, or other content that MNA Research receives from third parties.
MNA Research does not claim ownership of Third-Party Market Data. Rights in such data remain with the applicable exchanges, data originators, vendors, licensors, or other rightsholders.
8.3 Axiom Derived Analytics
"Axiom Derived Analytics" means calculations, transformations, models, classifications, estimated exposures, inferred positioning, level generation, scores, signals, labels, surfaces, visualizations, normalized values, aggregated outputs, and other analytics created by MNA Research using Third-Party Market Data together with MNA Research's proprietary methodologies.
Except for rights in underlying Third-Party Market Data, Axiom Derived Analytics, methodology, software, presentation, and other proprietary elements are owned by MNA Research or its licensors.
8.4 Axiom Content and Technology
"Axiom Content and Technology" includes the Service's software, source code, object code, model architecture, calculations, formulas, methodology, weighting systems, transformations, analytics logic, trade-classification logic, level-generation logic, scoring systems, visualizations, dashboards, layouts, reports, documentation, graphics, branding, design, text, and other proprietary materials.
9. Restrictions on Use, Redistribution, Scraping, and Competitive Use
Except as expressly permitted in writing by MNA Research, you may not:
- redistribute, retransmit, republish, resell, sublicense, broadcast, or publicly display Third-Party Market Data or Axiom Derived Analytics;
- copy or systematically capture AXIOM data for redistribution;
- scrape, crawl, spider, harvest, bulk-download, or systematically extract information from the Service;
- circumvent technical restrictions, usage limits, authentication systems, or access controls;
- share login credentials or allow unauthorized users to access your subscription;
- use AXIOM data or analytics to operate an external dashboard, public feed, bot, alerting service, signal service, commercial product, or competing service;
- use Axiom Derived Analytics to reverse engineer or replicate MNA Research's proprietary methodology;
- use the Service or its data to train, fine-tune, evaluate, or improve a machine-learning or artificial-intelligence model without written authorization;
- reverse engineer, decompile, disassemble, derive source code from, or otherwise attempt to discover non-public technical or methodological components of the Service except where such restriction is prohibited by law;
- remove proprietary notices; or
- use the Service in a manner that causes MNA Research to violate a third-party data license or other contractual obligation.
MNA Research may use technical, contractual, account, and legal measures to enforce these restrictions.
10. Nature of Models and Analytics
10.1 Model-Generated Information
AXIOM's analytics are derived from market data using proprietary calculations, models, assumptions, filters, transformations, and methodologies.
Axiom Derived Analytics are not exchange-reported facts merely because they are calculated from licensed exchange-originated data.
10.2 Greek-Based and Exposure Analytics
Gamma, delta, vanna, charm, implied-volatility, exposure, dealer-neutral, zero-gamma, wall, flip, pin, pressure, support/resistance, regime, and similar analytics may depend on assumptions regarding pricing models, implied volatility, interest rates, time to expiration, contract selection, open interest, dealer/customer positioning, sign conventions, aggregation, weighting, normalization, and other methodological choices.
Different data vendors, brokers, researchers, or analytical platforms may produce materially different values from the same or similar source data.
10.3 Estimated and Inferred Analytics
Certain outputs, including aggressor-side classification, order-flow interpretation, estimated dealer positioning, hedging pressure, participant behavior, or similar analytics, are estimates or inferences.
The market data available to AXIOM does not necessarily establish the identity, beneficial owner, inventory, intent, hedge requirement, or ultimate position of any market participant.
Such analytics may be incorrect.
10.4 Derived Levels and Zones
Model-generated levels, including any wall, flip, magnet, pin, support, resistance, target, pressure zone, neutral level, trigger level, or similar output, are analytical calculations only.
They are not promises or guarantees that:
- a security or index will reach the level;
- price will stop, reverse, accelerate, or remain near the level;
- the level will function as support or resistance;
- a market participant will hedge in a particular way; or
- any trade based on the level will be profitable.
Model levels can move, disappear, change significance, or be crossed without the anticipated market response.
11. Historical Data, Scrubber, Replay, and Past Model States
AXIOM may provide historical-review, scrubber, replay, archived, or other functionality that allows users to view prior data, model states, levels, analytics, or market conditions.
Historical displays are provided for informational and analytical purposes only.
Historical model values or prior market reactions:
- do not predict future results;
- do not establish that a model will behave similarly in another market environment;
- may reflect historical data that was later corrected, revised, backfilled, or normalized;
- may differ from values shown live at the original time because of later corrections or methodology updates; and
- should not be treated as a representation of actual trade performance unless expressly identified as such.
Unless AXIOM expressly states otherwise, historical-review functionality is not a representation of audited performance, live trading results, or a track record.
12. Data Latency, Stale Values, Frozen Displays, Errors, and Availability
AXIOM is designed to provide timely market analytics, but MNA Research does not guarantee real-time delivery, any specific latency, refresh interval, synchronization, completeness, accuracy, or uptime.
Market data and analytical values may be:
- delayed;
- stale;
- frozen;
- missing;
- duplicated;
- out of sequence;
- incomplete;
- temporarily unavailable;
- incorrectly timestamped;
- revised;
- corrected after display; or
- affected by vendor, exchange, network, cloud, software, browser, device, or calculation issues.
A displayed value may remain visible even if the underlying feed or calculation process has stopped updating.
This risk may be particularly important during extended-hours, overnight, pre-market, after-hours, holiday, low-liquidity, maintenance, or market-transition periods.
The mere fact that a number, chart, level, quote, timestamp, or animation is visible or changing on the Service does not guarantee that it is current, actionable, executable, synchronized, or error-free.
You must independently verify current market prices, tradability, quotes, spreads, and execution conditions through your broker, exchange-authorized source, or other appropriate source before placing a trade.
AXIOM is not intended to serve as your sole or primary source for executable market prices.
13. No Warranty
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, THIRD-PARTY MARKET DATA, AXIOM DERIVED ANALYTICS, AND ALL RELATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY.
MNA Research disclaims all warranties including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, timeliness, reliability, availability, security, and uninterrupted operation.
MNA Research does not warrant that:
- the Service will meet your expectations;
- any data or analytic will be correct;
- a model will identify any market move;
- any level will have predictive value;
- any error will be corrected;
- any feature will always remain available; or
- use of the Service will produce any particular financial or trading result.
14. Third-Party Services and Providers
The Service may depend on third-party services, including market-data vendors, exchanges, cloud infrastructure, authentication providers, payment processors, internet providers, software libraries, communications services, and other vendors.
MNA Research is not responsible for an interruption, error, delay, security issue, or failure caused by a third-party provider to the extent permitted by law.
Third-party products and services may be governed by separate terms and privacy policies.
15. Planned Maintenance and Emergency Maintenance
MNA Research may perform scheduled or emergency maintenance, upgrades, security work, database work, model updates, data corrections, or infrastructure changes that temporarily affect the Service.
MNA Research is not required to maintain continuous availability and may suspend all or part of the Service where reasonably necessary for security, stability, maintenance, compliance, vendor requirements, or operational reasons.
16. Intellectual Property
Subject to your compliance with these Terms and payment of applicable subscription fees, MNA Research grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your personal or internal business use during your active subscription.
No ownership rights are transferred to you.
MNA Research retains all right, title, and interest in Axiom Content and Technology and Axiom Derived Analytics, except for third-party rights in underlying Third-Party Market Data and other licensed materials.
Nothing in these Terms grants you any right to MNA Research's source code, non-public methodology, formulas, algorithms, models, trade secrets, or proprietary datasets.
17. User Feedback
If you voluntarily provide suggestions, ideas, feature requests, comments, or other feedback regarding AXIOM, you grant MNA Research a perpetual, worldwide, royalty-free right to use that feedback for operating, improving, and developing its products and services without obligation to compensate you.
This Section does not transfer ownership of your personal information.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MNA RESEARCH AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, DATA PROVIDERS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE SERVICE.
This exclusion includes, without limitation:
- trading or investment losses;
- lost profits;
- lost opportunities;
- loss of use;
- loss or corruption of data;
- business interruption;
- losses caused by delayed, stale, frozen, inaccurate, missing, or erroneous data;
- losses caused by model outputs, analytical classifications, or inferred information;
- losses caused by an inability to access the Service; and
- losses arising from reliance on any AXIOM output.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MNA RESEARCH'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOU TO MNA RESEARCH DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit certain liability exclusions or limitations. In those jurisdictions, the exclusions and limitations apply only to the maximum extent permitted by law.
19. Indemnification
To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless MNA Research and its members, managers, officers, employees, contractors, agents, affiliates, licensors, and service providers from claims, liabilities, damages, judgments, losses, and expenses, including reasonable attorneys' fees, arising from or related to:
- your misuse of the Service;
- your violation of these Terms;
- your violation of law or third-party rights;
- unauthorized redistribution or commercial use of data or analytics;
- activity conducted through your account where caused by your failure to secure your credentials; or
- content or services you create using AXIOM in violation of these Terms.
MNA Research may assume control of the defense of a matter subject to indemnification, and you agree to reasonably cooperate.
20. Suspension and Termination
MNA Research may suspend, restrict, or terminate your access if we reasonably believe that:
- you violated these Terms;
- your account is being shared or compromised;
- you are scraping, redistributing, reverse engineering, or misusing AXIOM;
- your activity threatens the Service, another user, a vendor relationship, or security;
- payment is overdue or reversed;
- a data licensor or applicable law requires restriction; or
- suspension is reasonably necessary to protect MNA Research or the Service.
You may stop using the Service and cancel future subscription renewals at any time in accordance with Section 7.
Sections intended by their nature to survive termination, including intellectual-property, data-use, disclaimer, liability, indemnification, dispute, and miscellaneous provisions, survive.
21. Changes to the Service
MNA Research may add, modify, replace, suspend, or discontinue features, models, symbols, packages, methodology, visualizations, historical windows, refresh cadence, data sources, or other aspects of the Service.
Where practicable, MNA Research may provide notice of material changes, but it does not guarantee that every technical, methodological, data-source, or feature change will be individually announced.
22. Changes to These Terms
MNA Research may update these Terms periodically.
If a change is material, we will provide reasonable notice through the Service, email, or another reasonable means before the change becomes effective, except where an earlier change is reasonably required for legal, security, fraud-prevention, vendor, or regulatory reasons.
Your continued use after updated Terms become effective constitutes acceptance to the extent permitted by law.
23. Electronic Communications
By creating an account or subscribing, you consent to receive transactional electronic communications relating to your account, billing, security, legal notices, outages, and operation of the Service.
Marketing communications, where used, will be handled in accordance with applicable law and the Privacy Policy.
Electronic notices satisfy any legal requirement that communications be in writing to the extent permitted by law.
24. Taxes
Subscription prices may not include taxes unless expressly stated.
You are responsible for applicable sales, use, value-added, or similar taxes imposed on your purchase except taxes imposed on MNA Research's net income.
Where required, MNA Research or its payment processor may calculate and collect applicable taxes.
25. Force Majeure
MNA Research will not be liable for delay, interruption, degradation, or failure to perform caused by circumstances beyond its reasonable control, including:
- exchange or market closures;
- market-data vendor outages;
- internet or telecommunications failures;
- cloud or hosting failures;
- cyberattacks or denial-of-service attacks;
- power outages;
- natural disasters;
- fire, flood, severe weather, or other acts of nature;
- labor disputes;
- governmental action;
- sanctions or legal restrictions;
- war, terrorism, civil disturbance, or public emergency;
- failure of third-party infrastructure; or
- other events beyond MNA Research's reasonable control.
26. Governing Law; Venue; Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law principles.
Subject to any non-waivable rights you may have under applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, AXIOM, or the Service shall be brought exclusively in the state courts located in Broward County, Florida, or, where federal subject-matter jurisdiction exists, in the appropriate federal court serving Broward County, Florida.
You irrevocably consent to the personal jurisdiction and venue of those courts and waive any objection based on inconvenient forum or improper venue, except to the extent such waiver is prohibited by applicable law.
To the maximum extent permitted by applicable law, EACH PARTY WAIVES ANY RIGHT TO A TRIAL BY JURY in any action, proceeding, or counterclaim arising out of or relating to these Terms, AXIOM, or the Service.
Nothing in this Section prevents MNA Research from seeking temporary, preliminary, or permanent injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property, confidential information, data rights, access controls, or against unauthorized scraping, redistribution, or misuse of the Service.
27. Geographic Availability and International Users
AXIOM is operated from the United States and is intended primarily for users who can lawfully access and purchase the Service.
MNA Research does not represent that AXIOM, its content, market data, subscriptions, or payment features are appropriate, licensed, or legally available in every country or jurisdiction.
If you access or purchase AXIOM from outside the United States, you do so on your own initiative and are responsible for complying with the laws, regulations, tax requirements, market-data restrictions, sanctions rules, and other legal requirements applicable to you in your location.
MNA Research may restrict or discontinue access from any jurisdiction where providing the Service would create legal, regulatory, licensing, sanctions, payment-processing, or market-data compliance concerns.
28. Miscellaneous
These Terms, together with the Privacy Policy, Disclaimers, checkout disclosures, and any product-specific written terms presented to you, constitute the entire agreement governing your use of AXIOM.
If any provision is held unenforceable, the remaining provisions remain effective.
Failure to enforce a provision is not a waiver.
You may not assign your rights under these Terms without MNA Research's written consent. MNA Research may assign these Terms in connection with a merger, financing, restructuring, acquisition, sale of assets, affiliate reorganization, or similar transaction.
Headings are for convenience only and do not affect interpretation.
29. Contact
Questions regarding these Terms may be directed to:
MNA Research, LLC
AXIOM Legal / Support
Email: [email protected]